Returns & Exchanges Policy
At Golden Collections, your satisfaction is our priority, which is why we offer a 30-day return window for all unopened and unused beauty products. We ensure a seamless process to help you find the perfect glow, even if your initial purchase wasn't the right fit.
Return Process
- 1.Initiate Your Request
Log into your account and select the order you wish to return, or contact our support team with your order number.
- 2.Prepare the Package
Ensure the products are in their original, unopened packaging and place them securely in a shipping box with the packing slip.
- 3.Ship It Back
Attach the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.