Frequently Asked Questions
Everything you need to know about shopping with Golden Collections.
Are your beauty products cruelty-free?
Yes, at Golden Collections, we are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your skincare products suitable for sensitive skin?
Many of our products are formulated specifically for sensitive skin. We recommend checking the full ingredient list on each product page or performing a patch test before full application.